In her role as Office Manager, Cat will focus her attention to strengthen agency-wide coordination, support day-to-day office operations, and provide consistent leadership across outpatient and administrative functions. In this new capacity Cat will serve as a key point of connection between senior leadership, clinical teams, administrative staff, billing, and admissions, helping ensure that communication, scheduling, documentation support, client-facing processes, and office systems run smoothly and efficiently.
Cat joined Crossroads for Women in 2018 as an administrative assistant, then office coordinator, and most recently was promoted to the role of Office Manager in 2025. Cat is a strong steward of our values and commitment to our mission. She is an integral part of not only the OP and Admissions teams but also a support to all the programs in the organization.
In this leadership role, Cat will also provide direct supervision for the Office Admissions Coordinator, Natasha Rodriquez, and will play an important role in maintaining a welcoming, organized, and responsive environment for clients, staff, and visitors. In addition to overseeing daily office operations, Cat will be supporting clinicians with scheduling time off requests and managing timecard submissions. The Office Manager will lead the support of clinical workflow, outpatient program coordination, electronic health record processes, authorization tracking, admission and discharge communication, office coverage planning, and ongoing improvements to administrative procedures.
This leadership role reflects our continued commitment to strengthening infrastructure, improving communication across teams, and supporting the high-quality care and service our agency provides. Cat will serve as both a practical operational leader and an ambassador for the values and commitments of the organization.