Our Staff

Shannon Trainor, LCSW, CCS

CHIEF EXECUTIVE OFFICER

Shannon has served as Crossroads’ CEO since 2013. A licensed clinician who has held leadership roles in the behavioral health field for over 15 years, Shannon oversees the administrative and programmatic functions for the entire agency. Shannon has extensive experience working with children, adolescents and adults struggling with mental health and substance use issues and has worked as a clinical director in both outpatient and residential facilities prior to joining Crossroads.

Mary Anne Roy, Psy.D., CCS

CHIEF CLINICAL OFFICER

Dr. Roy is a licensed psychologist and certified clinical supervisor who has expertise in the co-occurring treatment of women with addiction. Her extensive career in the mental health and addiction field has provided her with the experience and knowledge necessary to provide strong leadership and direction throughout Crossroads’ continuum of care. As CCO, Dr. Roy oversees all clinical operations of the organization which includes multiple outpatient and inpatient programs.

Vivian Trott

FINANCE DIRECTOR

Vivian joined the Crossroads finance team in 2012 with a 30-year career working in finance and accounting departments for several Maine non-profits. In her role as finance director, Vivian oversees and manages the operating budget and monthly billing for the entire agency and provides the CEO with strategic recommendations for fiscally strong investments and operations for growth in all clinical programs and services.

Lesley Rawlings

CHIEF MARKETING & DEVELOPMENT OFFICER

Lesley oversees all fundraising and admissions for Crossroads and manages a comprehensive and strategic marketing plan that supports the organization’s vision and goals. She brings 25 years of experience as a sales and marketing executive and over 20 years as a fundraising professional. Lesley works with individual donors, corporations and foundations in securing philanthropic support with a focus on funding client programs and services. An avid supporter of access to quality care, Lesley is committed to the mission and clients of Crossroads.

Nicole Federico

HUMAN RESOURCES DIRECTOR

For over 19 years, Nicole has provided strategic leadership, employee/labor relations and workforce development expertise in several of her roles as a human resources manager. Nicole comes to Crossroads with a passion for building a workforce that aligns with the mission of the organization and serves to meet the staff and clients in all levels of care. Prior to joining Crossroads, Nicole served as a Senior Resources Manager with the Maine Department of Transportation. Nicole holds a MS in Organizational Leadership and is SHRM certified.

Laura Merten, JD

DIRECTOR OF COMPLIANCE AND RISK MANAGEMENT

Since 2020, Laura has served as Crossroads’ Director of Compliance and Risk Management – overseeing all aspects of compliance and risk management to ensure adherence to state and federal licenses, contracts and CARF standards. In 2021, Laura joined the Executive team and successfully brought the organization through yet another 3-year CARF accreditation award. Laura previously spent 7 years at another behavioral health treatment center providing her excellent organizational skills in supporting the organization in companywide enhancements with their clinical record requests and administration. Since 1998, Laura has served in various roles at nonprofits throughout the Northeast in both clinical and management capacities.

Jonathan C. Fellers, MD

MEDICAL DIRECTOR

As a board-certified Addiction Psychiatrist, Dr. Fellers serves as the medical director who works with our clients, their families, and the health care system to promote high-quality evidence-based screening, assessment, and treatment for substance use disorders and co-occurring mental health disorders. Addiction involves both biology and psychology, and Dr. Fellers takes a particular interest in helping disentangle this complexity. Dr. Fellers completed his fellowship at Oregon Health and Science University School of Medicine, Addiction Psychiatry in 2013 and two residencies at the University of California, San Francisco and University of Virginia Health System. A graduate of Cornell Medical College in 2002, Dr. Fellers is affiliated with both Maine Behavioral Healthcare, Spring Harbor Hospital, and Maine Medical Center.

Samara Manges, RN

Programs Nurse

Samara joined the medical and clinical teams in early 2022 to support our clients in residential and outpatient treatment for co-occurring substance use and eating disorders. Samara has trained at Maine Medical Center, St. Mary’s Hospital and served in various clinical and administrative roles in community health centers throughout New England. An advocate for diversity and inclusion, Samara supports all direct care workers in our residential programs with training on medications and vitals to ensure compliance with state regulatory licenses and CARF standards.

Sara Andreotta, LCSW, CCS

OUTPATIENT CLINICAL SUPERVISOR

For over 10 years Sarah has worked as a clinician supporting men and women with co-occurring disorders in both inpatient and outpatient treatment settings. Sarah has extensive experience working with clients struggling with depression, anxiety, chronic relapse, trauma and PTSD. As the outpatient clinical supervisor, Sarah manages and supervises the clinicians in our Greater Portland Counseling Center who run the IOP programs and individual counseling for both mental health and substance use disorders. Sarah earned her graduate degree from Boston College in 2011.

Meghan Johnson, LCSW, CCS

CLINICAL SUPERVISOR, EATING DISORDER SPECIALIST

Since 2020 Meghan has been providing clinical services to our clients with co-occurring eating disorders and addiction in both our outpatient and residential treatment programs. Meghan has specialized in treating clients with anxiety, depression and eating disorders and has extensive experience in a variety of treatment settings including inpatient, residential, PHP, IOP and Outpatient. She is trained in CBT and has practice working with the LGBTQ+ population and clients experiencing domestic violence. Meghan’s treatment approach is client centered, trauma responsive and strengths based by assisting clients in connecting to their true selves outside of their substance use and eating disorders. Prior to joining the clinical team at Crossroads, Meghan worked in the Boston area as a counselor with Monte Nido and Affiliates and received her training at McLean Hospital in Belmont, MA.

Sarah Perkins, MS, RD, LD

REGISTERED DIETITIAN

Sarah is an experienced dietitian who works with adults with eating disorders and co-occurring mental health and substance use disorders. Sarah is committed to providing evidence-based medical nutrition therapy to her clients to facilitate nutritional rehabilitation and promote a healthy relationship with food. Sarah serves as the dietitian for all of Crossroads programs – 2 residential treatment facilities, an eating disorder intensive outpatient program and outpatient individual clients. Prior to joining Crossroads, Sarah worked at Maine General Medical Center as the Clinical Dietitian helping patients in the inpatient units to provide medical nutrition therapy. Sarah received both her bachelor’s and master’s degrees from the University of Maine and is a member of the Academy of Nutrition and Dietetics.

Susan Benjaminsen, LMFT, MA

OUTPATIENT CLINICIAN

With over 20 years as a practicing clinician, Susan brings expertise in Anxiety, Depression, Bipolar Disorder, Stress, Coping Skills, Women’s Issues, Codependency, Life Transitions to her role as an outpatient clinician in the Greater Portland Counseling Center. Susan works with individual clients and families using Person-Centered, Mindfulness-Based, Motivational Interviewing and strength-based therapies. Susan is a certified facilitator of The Resilience Toolkit, a mind-body mindfulness approach for relief and recovery from the effects of chronic stress. Susan is a member of the American Association of Marriage and Family Therapists (AAMFT) and Maine Resilience Building Network (MRBN).

Rosalie Genova, LCPC, CCS

OUTPATIENT CLINICIAN

Rosalie joined the outpatient clinical team as a co-facilitator of our substance use intensive outpatient program (IOP). Since 2014, Rosalie has served in multiple clinical and management roles supporting clients with addiction and co-occurring disorders. Rosalie has experience working with adults and adolescents with trauma, addiction and co-occurring mental health disorders and supported families with education and resources on addictions in context of the family system. In addition, Rosalie has served as a Maine Driver Education and Evaluation Program (DEEP) clinical supervisor since 2020. A graduate of Smith College, Rosalie earned her master’s in clinical counseling psychology from LaSalle University and a Ph.D. from University of North Carolina, Chapel Hill.

Chelsea Stephenson, LCPC-CC

OUTPATIENT CLINICIAN

Chelsea joined the Crossroads outpatient clinical team in 2020 to support our clients in our eating disorders IOP as well as seeing clients individually for mental health and substance use disorders. Chelsea is trained in motivational interviewing and mindfulness-based and arts based therapies. Chelsea is available to see clients in need of treatment for anxiety, depression, eating disorders, PTSD and trauma. In 2020 Chelsea received her MS degree in Clinical Mental Health Counseling from the University of Southern Maine and she is a member of the American Counseling Association (ACA).

Angela Barbato, LCSW

OUTPATIENT CLINICIAN

With over 12 years experience as a clinician supporting clients with co-occurring disorders, Angela brings a great deal of knowledge to the outpatient clinical team at Crossroads and is a graduate of Boston College Graduate School of Social Work. In addition to seeing clients for one-on-one counseling, Angela runs 2 aftercare groups for women in early recovery. Angela uses her clinical skills to treat clients with depression, anger management, anxiety, family conflict, obsessive compulsive disorder, transgender and women’s issues. Angela is available to see adult men and women in our Greater Portland Counseling Center.

Colleen Keegan, MSW, CADC

CLINICIAN, Back Cove Women’s Residential Program

Colleen joined the clinical team at Back Cove in 2021 as an intern and then upon graduation, made the decision to begin her clinical career as a full-time clinician at Crossroads. Colleen supports our clients struggling with co-occurring disorders by practicing motivational interviewing and runs groups to address relapse prevention, a woman’s way through the 12 steps and building stronger relationships with other women. Colleen received her graduate degree from the University of Maine.

Emily Semenchuk – President

Susan McKenna – Vice President

Mary Atwood – Secretary

Benjamin Motley

Jo Ann Palmacci, APRN

Jolie Ritzo

Aaron Waldman