Meet Our Team of Addiction Treatment Specialists

Crossroads employs a team of licensed professionals to ensure safe, healthy, and sustainable recovery practices for all clients who walk through our doors. You will find our addiction treatment specialists in Maine are here for you and your well being.

Executive Staff

Shannon Trainor chief executive officer

Shannon Trainor, LCSW, CCS


Shannon has served as Crossroads’ CEO since 2013. A licensed clinician who has held leadership roles in the behavioral health field for over 15 years, Shannon oversees the administrative and programmatic functions for the entire agency. Shannon has extensive experience working with children, adolescents and adults struggling with mental health and substance use issues and has worked as a clinical director in both outpatient and residential facilities prior to joining Crossroads.

Mary Anne Roy chief clinical officer

Mary Anne Roy, Psy.D., CCS


Dr. Roy is a licensed psychologist and certified clinical supervisor who has expertise in the co-occurring treatment of women with addiction. Her extensive career in the mental health and addiction field has provided her with the experience and knowledge necessary to provide strong leadership and direction throughout Crossroads’ continuum of care. As CCO, Dr. Roy oversees all clinical operations of the organization which includes multiple outpatient and inpatient programs.

Teresa Bendokas-Heinfeld director of systems and technology

Teresa Bendokas-Heinfeld, CADC


Teresa came to Crossroads in 2006 with a background in child and adolescent inpatient psychiatric treatment and a degree in Psychology. Teresa uses her clinical background and intimate knowledge of Crossroads treatment to oversee the design and implementation of administrative and operational systems.

Vivian Trott Finance Director

Vivian Trott


Vivian joined the Crossroads finance team in 2012 with a 45-year career working in finance and accounting departments for several Maine non-profits. In her role as finance director, Vivian oversees and manages the operating budget and monthly billing for the entire agency and provides the CEO with strategic recommendations for fiscally strong investments and operations for growth in all clinical programs and services.

Leslie Rawlings chief marketing and development officer

Lesley Rawlings


Lesley oversees all fundraising efforts of the organization and manages a comprehensive and strategic marketing plan that supports the organization’s vision and goals. She brings 25 years of experience as a sales and marketing executive and over a decade of working in the Boston area as a fundraising professional for the American Cancer Society. Lesley works with individual donors, corporations and foundations in securing philanthropic support with a focus on funding client programs and services. An avid supporter of access to quality care, Lesley is committed to the mission and clients of Crossroads.

Clinical Staff

Beth Caron director of residential programs

Beth Caron, LCSW, CCS


In 2014 Beth joined Crossroads clinical staff as the program manager for the Back Cove Women’s Residential Program in Portland after previously working as a primary therapist and clinical director for Banyan Health Systems in Florida, at Spectrum Program’s Broward Adult Residential. As the director of residential programs, Beth oversees all 3 of our residential programs and works closely with our program managers, medical director and staff to ensure all clients’ clinical and aftercare plans are being met.

Melanie Sosinski-Brown outpatient clinical officer

Melanie Sosinski Brown, LCSW, LADC, CCS


A dedicated clinician whose expertise covers individual and group counseling for women in early recovery, Melanie began her career with Crossroads as a clinician in our Children and Women’s Program and then moved to working with our clients in the Back Cove Women’s Residential Program. Melanie’s focus is helping clients with co-occurring disorders with a focus on treating and healing trauma. As the Outpatient Clinical Supervisor for our Greater Portland Counseling Center and Kennebunk Counseling Center, Melanie supervises and manages all outpatient clinical staff and programs and services provided.

Before coming to Maine, Melanie worked in Florida treatment centers while getting her degree co-facilitating women’s only IOP’s.

A licensed EMDR clinician with expertise in group and individual counseling for women in early recovery, Melanie treats clients in our outpatient treatment centers running IOP’s and aftercare groups with a focus in co-occurring disorders and trauma.

Brittany Page program manager

Brittany Page, MSW, LCSW


Brittany brings extensive experience working with clients with eating disorders for inpatient, residential, PHP programs to the outpatient team of our eating disorders IOP Program. Licensed in DBT, CBT, & TF-CBT, Brittany also has worked with clients struggling with body image issues, trauma and depression. Additionally, her experience involves using ACT, REBT, Narrative Therapy, and other trauma informed therapies CPT, Seeking Safety, & Healing Trauma Utilization of Art Therapy. Brittany holds memberships to NASW, NEDA, and IAEDP.


Elizabeth MacInnes, LMSW-cc, CADC


Elizabeth is a member of the outpatient clinical team serving as a co-facilitator of the SUD IOP and began her career at Crossroads in 2016. In 2017 she worked as the family clinician for the Back Cove Women’s Residential Program after working at the New England Family Institute doing counseling for couples, families and individuals. Elizabeth’s areas of focus support individuals and couples crossing life’s thresholds, substance use disorder, personal growth, infertility, the transition to motherhood, depression, anxiety, mood disorders, trauma, self-esteem, PTSD, empowerment, loss, and grief. Through sessions that combine both holistic psychotherapy and counseling, Elizabeth will help you build a relationship with yourself that is rooted in love and nourishment. Instead of ignoring our deepest needs, Elizabeth eliminates boxes and labels in order to release the instinct for self-abandonment. It is natural to fear loss of connection, yet every time we ignore what we feel, we lose the most powerful connection – connection to self. She helps clients to recognize the importance of vulnerability for healing and works to change the narrative that vulnerability is weakness. Elizabeth is trained in Dialectical (DBT), Emotionally Focused, Internal Family Systems (IFS), Person-Centered, Strength-Based, Trauma Focused therapies.

Olivia Testa clinician

Olivia Testa, LCSW, CADC


Olivia is an individual clinician in our Greater Portland Counseling Center treating clients with co-occurring substance use and mental health disorders. Olivia’s experience covers Trauma, PTSD, Experiential Therapy and Acceptance and Commitment Therapy. Prior to joining Crossroads in 2018 Olivia worked in residential treatment programs for young adults with co-occurring disorders. A focus for Olivia is prioritizing relationship building in treatment and incorporating modalities to assist with that approach including TF-CBT, ACT, and Mindfulness based strategies. Olivia received her Bachelor’s degree in Psychology from Keene State College with a minor in Substance Use and Addiction and her Masters in Social Work from the University of New England.

Amanda Place program staff

Amanda Place, MHRT-C, CADC


Amanda’s leadership and experience in treating women with substance use disorders through individual and group therapy has helped her excel as a clinician at Crossroads. As an outpatient clinician Amanda is committed to her clients by helping to empower them to reach their most actualized self and incorporating creativity in their treatment through art and writing. Previously, Amanda served as a residential clinician in the Children and Mothers Program and specializes in CBT, DBT, ACT, Narrative and Expressive Therapy and Motivational Interviewing (MI) to support clients on their journey to self- actualization.

Tonya Spaulding dietitian

Tonya Spaulding, RDN, LD

DIETITIAN, Co-Occurring Eating Disorder & Addiction Residential Program

Tonya specializes in working with clients with eating disorders by providing Medical Nutrition Therapy and nutrition counseling using evidence-based scientific research including Health at Every Size and non-dieting principles. She has worked in the nutrition field for over 13 years and for the last 6 years working directly with eating disorder clients. Tonya utilizes the Academy of Nutrition and Dietetics Nutrition Care Process which follows a systematic approach to providing high-quality nutrition care through assessment, nutrition diagnosis, intervention, monitoring, and evaluation. She completed her Bachelor of Science in Health Sciences degree from Rutgers University. She completed her dietetic supervised practices in multiple facilities in New England including, Davita Dialysis in Boston Massachusetts, The New England Eating Disorders and Oncology Programs at Mercy Hospital in Portland, Maine, Western Maine Community Action in Auburn, Maine, and St. Mary’s Regional Health Center in Lewiston, Maine.


Lauren MacKellar, LCPC


As one of the outpatient clinicians that co-facilitates the ED IOP, Lauren is passionate about working with women to create a more empowered and resilient sense of self. She specializes in working with people with anxiety, self-esteem and codependency issues, and depression. Her work is from an integrated approach, often including Person-Centered Therapy, Mindfulness-Based Cognitive Therapy (MBCT), and Acceptance and Commitment Therapy (ACT). Lauren’s experience includes working with clients in both the residential and outpatient settings focusing on anxiety disorders and self-esteem related issues. A focus for Lauren with her clients includes: Anxiety, Eating Disorders, Pregnancy, Prenatal, Postpartum (perinatal mood disorders), Addiction, Codependency, Depression, Sleep or Insomnia Disorders, Domestic Violence, and Life transitions.


Susan Benjaminsen, LMFT, MA


With over 20 years as a practicing clinician, Susan brings expertise in Anxiety, Depression, Bipolar Disorder, Stress, Coping Skills, Women’s Issues, Codependency, Life Transitions to her role as an outpatient clinician in the Greater Portland Counseling Center. Susan works with individual clients and families using Person-Centered, Mindfulness-Based, Motivational Interviewing and strength-based therapies. Susan is a certified facilitator of The Resilience Toolkit, a mind-body mindfulness approach for relief and recovery from the effects of chronic stress. Susan is a member of the American Association of Marriage and Family Therapists (AAMFT) and Maine Resilience Building Network (MRBN).


Kirk Little, LCSW


Since 1992 Kirk has been working as a clinician in various settings. His experience includes working with clients with serious and persistent mental illness, including depression, anxiety disorders, bipolar disorders, schizophrenia and schizoaffective disorder.  Kirk has extensive knowledge working with clients struggling with co-occurring and addiction disorders and is trained in Dialectical Behavioral Therapy (DBT),  Motivational Interviewing, Psychodynamic, Relational as well as cognitive therapy approaches. Prior to joining the outpatient clinical team at Crossroads, Kirk was the Program Director for Broadway Crossings, a short-term, voluntary residential program—a Crisis Stabilization Unit (CSU)–which assisted people in crisis.  Kirk is available to work with clients seeking treatment for: Addiction, Anger Management, Anxiety, Bipolar Disorder, Chronic Relapse, Depression, Divorce, Emotional Disturbance, Family Conflict, Life Transitions and Suicidal Ideation.


Sarah Mays-Sutor, LCPC, ATR-BC, CADC


As a practiced clinician for over 10 years, Sarah uses both verbal and non-verbal communication in her work and believes that engaging in Art Therapy can increase self-awareness, encourage spontaneous expression, and build resilience. Since 2018 Sarah as worked as an outpatient clinician in the Greater Portland Counseling Center and offers a more traditional treatment of both mental health and substance use disorders through an approach that incorporates a variety of techniques including Art Therapy, Cognitive Behavioral Therapy, Mindfulness-Based (MBCT) and Motivational Interviewing. Sarah works with clients struggling with Anxiety, codependency, coping skills, domestic abuse, dual diagnosis, parenting, pregnancy, prenatal, postpartum, relationship issues, addiction, Trauma and PTSD. Sarah has worked extensively with children, teens, and adults in outpatient, intensive outpatient, residential, and in-home settings for the past ten years throughout New York City and Southern Maine. Sarah is a member of both the American Art Therapy Association and New England Art Therapy Association.

Lisa Wanek

FAMILY CLINICIAN, Back Cove Women’s Residential Program

Bio Coming Soon!

Heidi Jacobsen, LCPC, LADC

PROGRAM MANAGER, Back Cove Women’s Residential Program

Bio Coming Soon!

Darius Iranpour


Bio Coming Soon!

Rebecka L. Hendry, CADC

CLINICIAN, Children and Mothers Program

Bio Coming Soon!

Medical Staff

Jonathan Fellers medical director

Jonathan C. Fellers, MD


As a board-certified Addiction Psychiatrist, Dr. Fellers serves as the medical director who works with our clients, their families, and the health care system to promote high-quality evidence-based screening, assessment, and treatment for substance use disorders and co-occurring mental health disorders. Addiction involves both biology and psychology, and Dr. Fellers takes a particular interest in helping disentangle this complexity. Dr. Fellers completed his fellowship at Oregon Health and Science University School of Medicine, Addiction Psychiatry in 2013 and two residencies at the University of California, San Francisco and University of Virginia Health System. A graduate of Cornell Medical College in 2002, Dr. Fellers is affiliated with both Maine Behavioral Healthcare, Spring Harbor Hospital, and Maine Medical Center.

Claudia Heise addiction treatment specialist physician

Claudia Heise, MD


Dr. Heise is a board-certified family medicine specialist who serves as the physician for our Co-occurring Eating disorder and Addiction Residential Program. In this capacity, Dr. Heise supports our clients by meeting with them on a weekly basis to assess their medical needs, order labs as needed, and provide medical intervention recommendations that support the client’s treatment plan. Dr. Heise works closely with the clinical treatment team in the program and is an integral member of the residential program team. Dr. Heise is board certified in Family Medicine and received her medical degree in 2013 from the University of Illinois.

Kime Kinne addiction treatment specialist nurse

Kimberly Kinne, RN


As a licensed registered nurse working with clients with psychiatric and co-occurring disorders, Kim brings a wealth of knowledge and clinical expertise in supporting the clients in all three of Crossroads’ residential programs. Kim has worked with clients struggling with depression, obsessive compulsive disorder, trauma and PTSD in her 20-year career as a nurse. Prior to joining the medical team at Crossroads, Kim served as a psychiatric nurse at Riverview Psychiatric Center in Augusta. Kim is a member of the American Psychiatric Nurses Association and received her nursing degree from the University of Maine.

Board of Directors

Emily Semenchuk – President

Susan McKenna – Vice President

Garrett Adams – Treasurer

Mary Atwood – Secretary

Seth Blais

Benjamin Motley

Jo Ann Palmacci, APRN

Aaron Waldman

Contact us and call 877.978.1667 today if you or a loved one needs help from our addiction treatment specialists.