We understand there are ongoing questions and concerns regarding the coronavirus, also referred to as COVID-19. Our goal is to keep our clients, staff, and families updated and informed on Crossroads’ response as it evolves.
Crossroads has long practiced using universal precautions for the health and safety of our clients and staff and we are currently adding and enhancing these practices in accordance with the recommendations from the CDC. We continue to follow the recommendations of all healthcare providers to reduce the risk within our community and focus on prevention efforts and continue to communicate updates.
Since January Crossroads has been monitoring the COVID-19 outbreak and implemented several safety precautions for all clients and staff. From our admissions department, all clients calling in have been pre-screened for potential exposure to the virus and all admitting clients into our residential programs are screened by our medical staff and monitored daily. Our program staff have worked tirelessly to sanitize all of our facilities while also practicing safe hygiene procedures and social distancing. All visitation requests from outside members have been postponed and any outside group activities are on hold.
We implemented telehealth services this month for our outpatient clients by offering virtual counseling sessions for our IOP groups and one on one counseling.
Our admissions department is fully operational seven days a week and taking calls, online inquires and answering email requests from referral partners and clients.
Our priority is keeping all clients and staff safe and healthy and we’re taking proactive approaches to assist with that. We are confident these precautions are the appropriate steps at this time. We’ll continue to keep you updated as this situation evolves.