“My experience was life-changing. I learned to accept my alcoholism as a disease and something that I cannot change. I learned to not feel shame and to have self-compassion. I also learned coping skills to help fight off the cravings and triggers. I am using these every day now.”

— DG – Back Cove experience

“I would tell them to do it. I was a little leery at first of the strict scheduling and the homework, but these are the tools that I still use today. I really learned how to manage my time and my life in a more constructive way.”

— Advice to others considering treatment at Crossroads

“I had been through a lot by the time I reached admissions at Crossroads. They were very helpful with contacting my insurance and taking care of the details. I asked a lot of questions and they answered honestly. I explained that I have a back injury and food allergies and they were able to accommodate me. I was given a room on the first floor and they made sure that there was plenty of food.”

— Admissions process experience

“The staff was very supportive. I was in rough shape when I got to Crossroads. I was depressed and ashamed of myself and I didn’t know if I could stop drinking. The staff was very warm and welcoming. They gave me encouragement and good advice. They were easy to talk to and many were in recovery themselves. The psychiatrist was knowledgeable about the effects of alcohol and gave me insight into my disease.”

— Experience with residential staff

“I’m glad that I came here. It is a good step between inpatient and living independently without addiction. The group is fairly small and we all support each other. I’m still learning more about my addiction and how not to succumb to it. The more I learn the better equipped I feel to not relapse.”

“The all women setting makes it easier to open up about my alcoholism.”

— IOP experience

“This is my third week in the IOP at Crossroads and I have thoroughly enjoyed each and every day. The groups have been incredibly informative, skills-based, process-oriented and filled with relapse prevention strategies. The group uses process orientation to discuss needs that are individually tailored. The facilitators are compassionate, knowledgeable and very accessible. My time has been extremely well spent! Thank you!”

— RS – IOP experience