Our Staff

Shannon has served as Crossroads’ CEO since 2013. A licensed clinician who has held leadership roles in the behavioral health field for over 15 years, Shannon oversees the administrative and programmatic functions for the entire agency. Shannon has extensive experience working with children, adolescents and adults struggling with mental health and substance use issues and has worked as a clinical director in both outpatient and residential facilities prior to joining Crossroads.

Dr. Roy is a licensed psychologist and certified clinical supervisor who has expertise in the co-occurring treatment of women with addiction. Her extensive career in the mental health and addiction field has provided her with the experience and knowledge necessary to provide strong leadership and direction throughout Crossroads’ continuum of care. As CCO, Dr. Roy oversees all clinical operations of the organization which includes multiple outpatient and inpatient programs.

Lesley oversees all fundraising and admissions for Crossroads and manages a comprehensive and strategic marketing plan that supports the organization’s vision and goals. She brings 30 years of experience as a sales and marketing executive and over 25 years as a fundraising professional. Lesley works with individual donors, corporations and foundations in securing philanthropic support with a focus on funding client programs and services. An avid supporter of access to quality care, Lesley is committed to the mission and clients of Crossroads.

Since 2020, Laura has served as Crossroads’ Director of Compliance and Risk Management – overseeing all aspects of compliance and risk management to ensure adherence to state and federal licenses, contracts and CARF standards. In 2021, Laura joined the Executive team and successfully brought the organization through yet another 3-year CARF accreditation award. Laura previously spent 7 years at another behavioral health treatment center providing her excellent organizational skills in supporting the organization in companywide enhancements with their clinical record requests and administration. Since 1998, Laura has served in various roles at nonprofits throughout the Northeast in both clinical and management capacities.

Deb oversees all aspects of the finance and accounting departments for Crossroads including overseeing the billing department. A dedicated professional with over 30 years as a financial leader providing financial planning, AP management, creating finance models and forecasts to recommend informed business decisions. For 18 years Deb led the finance department for a Southern Maine nonprofit and has held leadership roles at local for-profit companies. Deb is committed to building relationships and partnerships in her leadership role and serves on the executive team for Crossroads.

As a board-certified Addiction Psychiatrist, Dr. Fellers serves as the medical director who works with our clients, their families, and the health care system to promote high-quality evidence-based screening, assessment, and treatment for substance use disorders and co-occurring mental health disorders. Addiction involves both biology and psychology, and Dr. Fellers takes a particular interest in helping disentangle this complexity. Dr. Fellers completed his fellowship at Oregon Health and Science University School of Medicine, Addiction Psychiatry in 2013 and two residencies at the University of California, San Francisco and University of Virginia Health System. A graduate of Cornell Medical College in 2002, Dr. Fellers is affiliated with both Maine Behavioral Healthcare, Spring Harbor Hospital, and Maine Medical Center.

As the programs nurse for the Back Cove Women’s Residential Program, Children and Mothers Program and our Partial Hospitalization Program, Heather oversees the medical review of clients admitting to treatment to ensure stability prior to and at admission. Often she will meet with clients to identify any health concerns that need monitoring or may interfere with the treatment process and communicate this information, in conjunction with the medical director, clinical staff and program staff. She coordinates with clients’ medical providers to ensure a strong continuum of care while a client is in treatment and prepares for their discharge. Heather also provides training and education to residential staff on current medical practices and protocols; educates treatment staff in universal precautions and infectious disease management. Heather has been providing nursing care since 2018 serving clients in correctional psychiatric facilities for adult women and adolescents.

Jamie joined the Crossroads clinical team in 2025 as our dietitian supporting clients at the Back Cove Women’s Residential Program and the Greater Portland Counseling Center’s Partial Hospitalization Program receiving treatment for eating disorders. During the course of her training and career placements, Jamie has specialized in treating clients with co-occurring disorders, anxiety, trauma, and PTSD.

Jamie is passionate about providing empathetic, accessible, and inclusive care to all individuals. She takes a Health at Every Size (HAES) approach to nutrition and eating disorder recovery and utilize evidence-based science to support clients. She graduated from the University of New England with a Master of Science in Applied Nutrition and Dietetics in 2024 to become a Registered Dietitian.

Education: University of Southern Maine, Portland, ME | MS Nursing | 2023

Credentials: APRN (Advanced Practice Registered Nurse)

Previous Experience: Prior to working in a community health setting, Samara worked in residential and outpatient recovery programs that focused in treating addiction and eating disorders. She has also gained valuable experience completing clinical rotations in women’s health, family medicine, and pediatrics.

Professional Focus: Samara uses a collaborative approach to address chronic health conditions, women’s health, preventative medicine, teen and adolescent health, and addiction.

Sam oversees all clinical and operations management for the Back Cove Women’s Residential Program and the Children and Mothers Program. Sam guides the program staff with every admission, clinical intervention, and medical and dietary treatment services. Sam brings tremendous compassion and experience to her role and has worked in the behavioral health treatment field since 2011. Sam has direct knowledge of supporting adult clients with pervasive mental illness and traumatic brain injuries while running multiple residential programs throughout Maine.

Chloe provides leadership, training, and oversight to the Crossroads admissions department for all levels of care and ensures that inquiries from potential clients, family members and referral sources are responded to in a respectful and timely manner. Chloe delivers individual and group supervision to the Admissions Specialists and partners with all program leaders and the executive leadership team to prioritize access to treatment in a manner that is supportive of client, agency, and regulatory requirements. Chloe shares her expertise in management of clinical case reviews and supports all staff with electronic health record trainings and guidance. Since 2015 Chloe has served in leadership roles managing residential programs in Maine to individuals with traumatic brain injuries.

For over 10 years Sarah has worked as a clinician supporting men and women with co-occurring disorders in both inpatient and outpatient treatment settings. Sarah has extensive experience working with clients struggling with depression, anxiety, chronic relapse, trauma and PTSD. As the director of outpatient services, Sarah manages and supervises the clinicians in our Greater Portland Counseling Center who run the IOP programs and individual counseling for both mental health and substance use disorders. Sarah earned her graduate degree from Boston College in 2011.

For over 10 years Sarah has worked as a clinician supporting men and women with co-occurring disorders in both inpatient and outpatient treatment settings. Sarah has extensive experience working with clients struggling with depression, anxiety, chronic relapse, trauma and PTSD. As the director of outpatient services, Sarah manages and supervises the clinicians in our Greater Portland Counseling Center who run the IOP programs and individual counseling for both mental health and substance use disorders. Sarah earned her graduate degree from Boston College in 2011.